Returns Policy

We are sure that you will love your tea but if for any reason you need to return it please follow the instructions below.

All returns must be made within 14 calendar days of receipt of your order.

Items for return must be unused and in the original packaging. Please ensure you include the receipt or proof of purchase. Returns are only accepted for items bought direct through smallandwild.com.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will notify you on the status of your refund after inspecting the item. If your return is approved, we will refund your credit card (or original method of payment). Please allow 14 working days for this to take place. 

Shipping

You will be responsible for paying for your own shipping costs for returning your item to us. Shipping costs are non-­refundable. 

Return address

Small & Wild, PO Box 75792, London SE15 9HN 

For any further information about our returns policy please email us at hello@smallandwild.com.